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Reach for a higher measure of success
An information technology project can be on time and within budget, but that doesn't mean it will be successful The real measure of success is the value that the project delivers to the organization.

Now revised, this Second Edition of Jack Marchewka's Information Technology Project Management focuses on how to create Measurable Organizational Value (MOV) through IT projects. The author uses the concept of MOV to create a solid foundation for making decisions throughout the project's lifecycle and for integrating project management and IT concepts, tools, and techniques.

Highlights of the Second Edition
* New Chapter 12 on Project Procurement Management and Outsourcing.
* New Chapter 13 on Project Leadership, Ethics, and Multicultural Projects.
* Takes you through the different phases of the project life cycle, and introduces the concepts and tools that are appropriate for each specific phase of the project.
* Incorporates nine areas outlined in the Project Management Institute's Project Management Body of Knowledge (PMBOK) into the basic concepts associated with information systems management and software engineering.
* Chapter-opening vignettes, which comprise a continuing case about Husky Air (an air charter company), describe situations faced by project managers and teams undertaking IT projects.
* Chapters feature integrated hands-on case assignments.
* Includes a trial version of MS Project(TM)..
Price: $64.95 [Notify me when price goes down.]

Start Setting Effective Limits — Now!
Do your children misbehave? Do they repeatedly ignore or refuse your requests for proper behavior? Are you constantly fluctuating between permissive and authoritarian parenting, with little or no success? Are you convinced there has to be a better way? There is. Setting Limits will help you establish the positive, respectful, and instructional groundwork your children need for proper ethical and behavioral development
In this revised and expanded edition of his popular book, Robert MacKenzie, Ed.D., demonstrates proven techniques and procedures that not only correct misbehavior but instill the cooperation and conduct you want and expect from your children. This book shows parents how to:
·Enforce clear, firm, and effective boundaries
·Put an end to conflicts and power struggles
·Establish rules that encourage cooperation
·Teach children important problem-solving skills
·Apply logical consequences of misbehavior
Children need limits to guide their development. With MacKenzie's expert guidance, you will learn how to build and enforce the instructive boundaries necessary for a happy and rewarding family life..
Price: $9.17 [Notify me when price goes down.]

What's The Secret? finally answers the question and reveals how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis while the majority of businesses struggle with getting much smaller teams to do it right. But this book doesn't just reveal what the best customer service companies do; it reveals how they do it. After all, that's the hard part. Author John DiJulius, considered the authority on customer service, has cracked the code through his extensive experience at helping large companies deliver superior service, and he knows the best practices of the world-class customer service companies. Now, he shares that inside knowledge and shows readers how to emulate these high standards of service in their own businesses, no matter how small or how large. With proven action steps and non-negotiable customer service standards, any business owner or leader can differentiate their business by becoming a customer service powerhouse..
Price: $15.60 [Notify me when price goes down.]

For more than 20 years, June Hunt has given sound counsel and scriptural insights to thousands of hurting people through her popular live radio call–in program Hope in the Night.

In this book, June brings together nearly 40 common, urgent problems people struggle with. Each short, to–the–point chapter offers heartfelt encouragement, straight talk, and “how to” steps to begin the journey to victory on serious issues such as...

• difficult relationships
• anger, depression, and guilt
• temptation and compulsive behaviors
• loneliness, self–worth, and grief
• forgiveness and reconciliation

Christian readers and lay counselors who are looking for a handbook that covers a wide variety of issues will appreciate June’s compassionate and realistic solutions firmly based on God’s Word. This versatile resource repeatedly affirms that Jesus Christ truly is the answer to every human need.

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Price: $9.68 [Notify me when price goes down.]

SAFETY 24/7 Building an Incident Free Safety Culture By Gregory M. Anderson & Robert L. Lorber, Ph.D. Book Summary.
Price: $13.50 [Notify me when price goes down.]

"Culture and Disabilty is a groundbreaking work on persons with disabilities from diverse immigrant backgrounds It is a pioneering and practical volume dealing with topics that have been too long ignored. Using a ‘cultural broker’ model and written by individuals who have emigrated to the U.S. from countries such as China, Korea, Jamaica, Mexico, and the Dominican Republic, Providing Cultural Competent Disability Services contains concrete examples, case studies, and recommendations that will help rehabilitation practitioners in their day-to-day activities. Providing Cultural Competent Disability Service also serves as an excellent supplemental text for undergraduate and graduate programs in rehabilitation and related disciplines." —Paul Leung, Ph.D., CRC, University of North Texas

One in ten persons living in the United States was born in another country, and in many areas this percentage is much higher. Minority groups are currently underrepresented in the rehabilitation professions; consequently many persons with disabilities are served by professionals from a culture that may be very different than their own. Culture and Disabilty provides information about views of disability in other cultures and ways in which rehabilitation professionals may improve services for persons from other cultures, especially recent immigrants.

Culture and Disabilty includes chapters with descriptions of the interaction of culture and disability. A model on “Culture Brokering” provides a framework for addressing conflicts that often arise between service providers and clients from differing cultures. Seven chapters discuss the cultural perspectives of China, Jamaica, Korea, Haiti, Mexico, the Dominican Republic, and Vietnam, focusing on how disability is understood in these cultures. Each of these chapters includes a discussion of the history of immigration to the United States, the role of the family and the community in rehabilitation, as well as recommendations for service providers on working with persons from each culture.

Culture and Disabilty is a unique and timely text for students and instructors in disability-related programs. It is also a vital resource for service providers who work in cross-cultural environments.

 

(20060705).
Price: $43.94 [Notify me when price goes down.]

The Pollinator Conservation Handbook is an indispensable resource for gardeners, farmers, and managers of parks, recreational areas, and wild lands. It will guide you through the steps for creating and improving habitat for insect pollinators, including selecting and planting forage flowers, providing nesting and egg-laying sites, and caring for your pollinator habitat over time. The Handbook also contains an extensive resources section and ideas for educational activities..
Price: $19.95 [Notify me when price goes down.]

Operations Management, Third Edition, is a student-friendly text that consistently covers the most important key concepts and recent trends in production and operations management. This new third edition covers such universal and vital issues as facility, layout, quality control, supply chain management, and scheduling control - providing an excellent tool in preparing students to move from classroom concepts to workplace implementation..
Price: $35.00 [Notify me when price goes down.]