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Foreword by Stephen R. Covey, Author of The 7 Habits of Highly Effective People

A PAPERBACK ORIGINAL

"Most books make promises This one delivers These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics

A powerful, seven-step approach to handling difficult conversations with confidence and skill

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any highimpact situation with confidence..
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A front row seat into the world of high-stakes commercial real estate investing

“A must-read book … one of the best real estate investment books I have ever read. On my scale of 1 to 10, this unique book rates an off-the-charts 12.” ---Robert Bruss

Confessions of a Real Estate Entrepreneur is for the individual who is ready to get serious about investing Not a rah-rah or get-rich-quick book, this book is for someone who is prepared to think about what he or she wants to accomplish. James Randel provides the how and why.

James Randel has been a successful investor and educator for 25 years. He teaches investing through stories and anecdotes – bringing to the limelight not just his successes (and there are some amazing stories of these) but also his mistakes. His candor is instructive and entertaining.

It is said that “those who can, do, and those who can’t, teach.” James Randel is a rare exception as he is both a highly successful investor as well as an excellent teacher. As said by Jeff Dunne, Vice Chairman of the largest real estate company in the world, CB Richard Ellis:

“I’ve tracked Jimmy’s incredible run of successful real estate investments for 20 years and more recently invested very profitably with him. His new book is a must read for anyone interested in real estate investing.”

If you are tired of the “same old, same old” and prepared to play in the big leagues, this book is calling your name..
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Unlike other politicians, Ethan Carrick is a nice guy-and a hot, casino-owning vampire And with elections coming up, he'd like to find his First Lady-if his opponent's hit men don't find him first..
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Tony Valentine made his living and his name as a cop in Atlantic City–and is now known worldwide for his ability to spot the kinds of scams, grifts, and rip-offs that cost casinos billions every year. A man with a biting wit who drives a ’92 Honda, Tony is low-profile, old-school, and has seen it all–until he meets the luckiest man on earth.

Ricky Smith was once a small-town loser. Then he went to Las Vegas, jumped out the window of a burning hotel, lived to tell the tale, and tore up the Strip on an incredible winning streak. Ricky didn’t just win at one slot machine or table game. He won at blackjack, roulette, and craps, and then beat the pants off the world’s greatest poker player. Tony knows that goofy, loudmouthed Ricky Smith–or anyone else, for that matter–couldn’t possibly bethat fortunate. But when “Mr. Lucky” returns home to the little town of Slippery Rock, North Carolina, he keeps on winning everything from a horse race to a $50,000 lottery.

Hired by a desperate casino, Tony starts to pry into Ricky’s past, his friends, and the strange little town that is benefiting from Ricky’s fame and fortune. Unfortunately for Tony, his cover is blown when he is forced to reveal a trick he has up his own sleeve: a pocket Glock he can shoot with laser-like precision. Suddenly, two men are dead, the cops are on Tony’s tail, and the investigation explodes in violence–putting the lives of Tony’s son and his young family in danger.


For years, Tony’s son Gerry has dueled with his own criminal impulses. Now, the Ricky Smith case has lured Gerry through the gates of temptation and into a murderous confrontation with the Dixie Mafia. With Tony stuck on the slippery slope of Slippery Rock and Gerry fighting for his life, the Valentines are finding out just how bad good luck can get.

Against a neon-tinted backdrop of adrenaline rushes, hard crashes, big money, and high-wire tension, the inimitable James Swain has set his best Tony Valentine novel yet: a funny, furious ride with an astounding array of crooks, marks, and one killer scam.


From the Hardcover edition..
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Praise for Exceptional Selling

"Thull's leading-edge thinking makes this book extraordinary. This straightforward guide to communicating across all cultures with credibility and respect will give you a significant competitive advantage in a complex and crowded global marketplace."
—Guenter Lauber, Vice President, Siemens Energy & Automation, Inc., EA Systems

"Exceptional Selling may be one of the most important books written on sales and marketing communications for high stakes sales. It shows you how to stand apart from your competition, communicate with great clarity, and position your solution as the most compelling choice for the long term."
—Rob Mancuso, Senior Vice President, Investors Financial Services Corp.

"Thull has taken consultative and collaborative sales to new heights. The knowledge in this book is priceless. The trust and respect created by the diagnostic process is a must-have for success here in Asia and around the globe. It enables us to differentiate ourselves early and achieve long-lasting success."
—Tay Chong Siew, Major Customer Director, North Asia, BOC Gases

"Having achieved exceptional success by working with Thull and implementing the strategy and process in his first two books, I'm astounded that his leading-edge thinking is captured in yet more detail in another brilliant book. The conversation examples of his powerful diagnostic approach will bring even greater success to our organization. Truly exceptional!"
—Alberto Chacin, Director of On Demand Services LAD, Oracle USA

"Exceptional Selling is a dramatic departure from the vast majority of sales books. It scares me to see all the ways in which we can self-sabotage our sales opportunities-but that's only chapter one. Throughout the book, Thull describes compelling examples of how to succeed in a cluttered marketplace."
—Steven Rodriguez, Senior Vice President, Ceridian Corporation

"Thull has again extended the concepts and thinking he developed in The Prime Solution and Mastering the Complex Sale. This is an essential read for anyone working to understand his customers in a complex world."
—Wayne Hutchinson, Vice President of SalesMarketing and Consulting, Shell Global Solutions International B.V..
Price: $13.50 [Notify me when price goes down.]

For more than a decade, the debate over high-stakes testing has dominated the field of education. This passionate and provocative book provides a fresh perspective on the issue. Drawing on their extensive research, Nichols and Berliner document and categorize the ways that high-stakes testing threatens the purposes and ideals of the American education system. Their analysis is grounded in the application of Campbell s Law, which posits that the greater the social consequences associated with a quantitative indicator (such as test scores), the more likely it is that the indicator itself will become corrupted and the more likely it is that the use of the indicator will corrupt the social processes it was intended to monitor. Nichols and Berliner illustrate both aspects of this corruption, showing how the pressures of high-stakes testing erode the validity of test scores and distort the integrity of the education system. Their analysis provides a coherent and comprehensive intellectual framework for the wide-ranging arguments against high-stakes testing, while putting a compelling human face on the data marshalled in support of those arguments..
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Tom Gunn had a life-altering career change in 1975 when he went from an eight-year stint as staff lawyer with the U.S. Senate to a job in aerospace sales and marketing at McDonnell Douglas. He knew a lot about military appropriations and classified developments, but almost nothing about marketing. Over the next twenty-two years, however, Gunn and the team he assembled developed a process for strategic selling and marketing that delivered $250 billion in sales of military and commercial aircraft, missiles, space systems, and logistic support against strong and at times cutthroat domestic and international competition. His book is both the story of that success and a handbook for anyone who wants to learn about high-powered selling, about assessing the competition and understanding the customer, and about using a defined process to shape strategic planning..
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The recent boom of Texas hold em has forever changed the way the game is played. Many more people know how to play this game well. Even the loose players who come to gamble have become far more aggressive, making them more difficult to play against. So a basic tight and patient strategy will no longer guarantee that you can make a significant amount of money in games at the higher stakes. This is especially true short-handed, which have become increasingly popular in the online poker rooms. This text is the first to tackle the complex issues presented when playing short-handed and high-stakes limit hold em. But even if you happen to only play in softer games, many of the key concepts presented will still help you against the other good players in your game. Winning in Tough Hold em Games includes an examination of pre-flop play, covering issues at a depth of sophistication which have never appeared in print before including discussions of blind stealing, re-stealing, isolating a loose player, big blind and small blind defense, and blind versus blind play. Also covered are thorough sections on playing heads up and semi-bluffing. In addition, over 50 hands, taken from high stakes online games which were played by Stoxtrader, are presented along with appropriate discussion of the strategy involved. This book is a must read for anyone hoping to make a meaningful income from playing limit hold em. It is a serious text and should be beneficial for those of you willing to make the effort to master this material..
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