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For over fifteen years, consultants--both internal and external--have relied on Peter Block's landmark bestseller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition. Anyone who must communicate in a professional context--and who doesn't?--will use the lessons taught in this book for years to come!

"Who would have thought the 'consultant's bible' could be improved upon? Count on Peter Block--the consulting profession's very own revolutionary--to push us to confront and struggle with the paradoxes inherent in our work."
--Candace Thompson, organization development consultant, First Chicago NBD--A Bank One Company

"Block has distilled years of experience into a wise, down-to-earth, and eminently practical guide to excellence in consulting. If you are new to the practice, Flawless Consulting will chop years off your learning cycle. And even if you're an old pro, Block's insights will elevate you to new levels of effectiveness. Flawless Consulting is not simply about becoming a better consultant; it is about using consulting as a path toward becoming a better person."
--Barry Oshry, president, Power & Systems, Inc.; author of Seeing Systems and Leading Systems.
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Whether she’s petite, average, or plus size, every woman has experienced the frustration of searching for flattering clothes. In The Pocket Stylist every reader can have a consultation with her own personal stylist and use the author’s behind-the-scenes wardrobe wisdom:
- Taking her true measurements—from eight different body zones—to ensure an attractive fit based on the reader’s unique silhouette and the proportions that will flatter it best
- Why ready-to-wear isn’t, and how and when to use a tailor for a custom fit
- The best fabrics for your unique silhouette
- How to balance trends with the classic, indispensable pieces that are the backbone of any well-conceived wardrobe
- What "closet archaeology" can unearth and reveal about your wardrobe needs
- Why the right lingerie makes a critical difference in the fit of your clothes
- Tips from other experts on the beauty principles that ground your everyday look— Bobbi Brown and Sonja Kashuk for makeup and Kevin Mancuso for hair—offer backstage access
- Accessories that give an outfit an individual look and that no versatile wardrobe should be without

Best of all, The Pocket Stylist features specifically edited shopping lists for various body types. Four "styled" looks for each silhouette—from jeans-casual to cocktails—illustrate ideal proportion and fit. The reader becomes Kendall Farr’s client and will learn to shop and dress herself like a pro. The Pocket Stylist delivers the behind the camera expertise of a veteran stylist in one purse-size indispensable guide..
Price: $8.11 [Notify me when price goes down.]

Following on the heels of the best-selling Flawless Consulting, Second Edition comes The Flawless Consulting Fieldbook and Companion. Whether you work as a consultant or you work with consultants, this relentlessly practical guide will be your best friend as you discover how consulting influences your business- and real life-decisions and those of others.

The Flawless Consulting Fieldbook and Companion is packed with:

• Sample scenarios
• Case studies
• Client-consultant dialogues
• Hands-on tools
• Action plans
• Implementation checklists

"Wow! A companion a business owner can't be without! The insights of 30 consultants the caliber of Peter Block is priceless."
--Sue Mosby, principal, CDFM2 Architecture Inc.

"This book is a companion piece for both the desktop and bedside of those who do consulting full time or in their role as leader. I plan to keep this book close to me to both guide and inspire my work."
--Phil Harkins, president, Linkage, Inc..
Price: $30.52 [Notify me when price goes down.]

Knowledge Management (KM) is a conscious strategy of getting the right information to the right people at the right time so they can take action and create value. Basing KM on three major studies of best practices at one hundred companies, the authors demonstrate how managers can utilize a visual process model to actually transfer best practices from one business unit of the organization to another. Rich with case studies, concrete examples, and revealing anecdotes from companies including Texas Instruments, Amoco, Buckman, Chevron, Sequent Computer, the World Bank, and USAA, this valuable guide reveals how knowledge treasure chests can be unlocked to reduce product development cycle time, implement more cost-efficient operations, or create a loyal customer base. Finally, O'Dell and Grayson present three "value propositions" built around customers, products, and operations that could result in staggering payoffs as they did at the companies cited above.

No amount of knowledge or insight can keep a company ahead if it is not properly distributed where it's needed. Entirely accessible and immensely readable, If Only We Knew What We Know is a much-needed companion for business leaders everywhere..
Price: $9.91 [Notify me when price goes down.]