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This book describes the capabilities and limitations of the human operator—both physical and mental—and how these should be used to guide the design of systems with which people interact General principles of human-system interaction and design are presented, and included are specific examples of successful and unsuccessful interactions. It links theories of human performance that underlie the principles with real-world experience, without a heavy engineering-oriented perspective. Topics include design and evaluation methods; different systems such as visual, auditory, tactile, vestibular, automated, and transportation; cognition, decision-making, and aesthetics; physiology; and stress, safety, accidents, and human error. An excellent reference for personnel and managers in the workplace..
Price: $110.08 [Notify me when price goes down.]

From best-selling author Donald A. Norman, the long-awaited sequel to The Design of Everyday Things: a critical look at the new dawn of "smart" technology, from smooth-talking GPS units to cantankerous refrigerators.

Donald A. Norman, a popular design consultant to car manufacturers, computer companies, and other industrial and design outfits, has seen the future and is worried. In this long-awaited follow-up to The Design of Everyday Things, he points out what's going wrong with the wave of products just coming on the market and some that are on drawing boards everywhere--from "smart" cars and homes that seek to anticipate a user's every need, to the latest automatic navigational systems. Norman builds on this critique to offer a consumer-oriented theory of natural human-machine interaction that can be put into practice by the engineers and industrial designers of tomorrow's thinking machines. This is a consumer-oriented look at the perils and promise of the smart objects of the future, and a cautionary tale for designers of these objects--many of which are already in use or development..
Price: $12.96 [Notify me when price goes down.]

This work offers an assessment and analysis of the way in which human factors function in the flight situation, with regard to pilots and aircraft staff. The author was formerly the Human Factors Consultant to KLM..
Price: $49.85 [Notify me when price goes down.]

When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere. The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization. Breaking new ground beyond its successful predecessor, "The Field Guide to Understanding Human Error" guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap, and resist the temptation of counterfactual reasoning and judgmental language. But it also helps you look forward. It suggests how to apply the new view in building your safety department, handling questions about accountability, and constructing meaningful countermeasures. It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book..
Price: $24.27 [Notify me when price goes down.]

This is the seventh edition of a text that is quite popular and the respected leader in its field. Written for upper-level undergraduate and graduate students, as well as for practicing professionals, the book combines an emphasis on the empirical research basis of human factors with comprehensive coverage of basic concepts in the field of human factors and ergonomics. This edition of Human Factors in Engineering and Design has been thoroughly updated and contains a new chapter on motor skills. Several chapters have been extensively revised and renamed to reflect current emphases and research in the field..
Price: $136.03 [Notify me when price goes down.]

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this fascinating, ingenious--even liberating--book, lies not in pourselves, but in product design that ignores the needs of users and the principles of cognitive psychology.

The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The book presents examples aplenty--among them, the VCR, computer, and office telephone, all models of how not to design for people.

But good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. But the designer must care.

The author is a world-famous psychologist and pioneer in the application of cognitive science. His aim is to raise the consciousness of both consumers and designers to the delights of products that are easy to use and understand.

New edition has slightly different title: "The Design of Everyday Things" (ISBN: 0385267746). .
Price: $15.00 [Notify me when price goes down.]

A comprehensive introduction to the field, this book contains more than twenty worked examples of ergonomic problem solving and an Instructor’s Manual with solutions to more than 200 problems. The book can be used to learn about ergonomics in a variety of ways, depending on the goals of the reader. It provides a general introduction to the field and study sections that delve deeper into special topics. The exercise can be used as lecture material, exam questions, or both and the Instructor’s Manual contains advice on lab classes and demonstrations. The author’s approach is based on a professional model in which specialized skills are backed up by general knowledge of the profession..
Price: $55.76 [Notify me when price goes down.]

A comprehensive source covering applications of human factors to aviation systems and operations, this handbook covers topics such as cabin staff and security, technical and navigational innovations, advances in communication, cost and time pressures on procurement, and new applications of automation. It covers human-macine relationships, cultural differences in practices and procedures, cognitive processes underlying human task performance, as well as maintenance, certification, verification and validation in the quest for even better system reliability. The handbook discusses major developments in aviation and in human factors, and foresees some of the further developments in this field..
Price: $140.00 [Notify me when price goes down.]