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Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES--show you how to handle your most difficult conversations with confidence and skill.

Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn:
how to start the conversation without defensiveness
why what is not said is as important as what is
ways of keeping and regaining your balance in the face of attacks and accusations
how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on the job, at home, or out in the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

"Does this book deliver on [its] promise of an effective way through sticky situations, whether 'with your baby sitter or your biggest client'? It does."-- The New York Times

"These talented communicators blend a daunting array of disciplines into highly readable and practical advice."-- Booklist

"Brilliant. . . . I've already re-read most of it. I'm using it. What more could a reader ask?"-- Tom Peters

"Emotional Intelligence applied to life's tough moments."-- Daniel Goleman.
Price: $6.71 [Notify me when price goes down.]

If you're enrolled in an executive education or MBA program, you've probably encountered a powerful learning tool: the business case. But if you're like many people, you may find interpreting and writing about cases mystifying, challenging, or downright frustrating. In "The Case Study Handbook", William Ellet presents a potent new approach for analyzing, discussing, and writing about cases. Early chapters show how to classify cases according to the analytical task they require (solving a problem, making a decision, or forming an evaluation) and quickly establish a base of knowledge about a case. Strategies and templates, in addition to several sample Harvard Business School cases, help you apply the author's framework. Later in the book, Ellet shows how to write persuasive case-analytical essays based on the process laid out earlier. Extensive examples of effective and ineffective writing further reinforce your learning. The book also includes a chapter on how to talk about cases more effectively in class. Any current or prospective MBA or executive education student needs to read this book..
Price: $11.99 [Notify me when price goes down.]

Jean Francois-Revel, a pillar of French intellectual life in our time, became world famous for his challenges to both Communism and Christianity Twenty-seven years ago, his son, Matthieu Ricard, gave up a promising career as a scientist to study Tibetan Buddhism -- not as a detached observer but by immersing himself in its practice under the guidance of its greatest living masters.

Meeting in an inn overlooking Katmandu, these two profoundly thoughtful men explored the questions that have occupied humankind throughout its history. Does life have meaning? What is consciousness? Is man free? What is the value of scientific and material progress? Why is there suffering, war, and hatred? Their conversation is not merely abstract: they ask each other questions about ethics, rights, and responsibilities, about knowledge and belief, and they discuss frankly the differences in the way each has tried to make sense of his life.

Utterly absorbing, inspiring, and accessible, this remarkable dialogue engages East with West, ideas with life, and science with the humanities, providing wisdom on how to enrich the way we live our lives.
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Price: $7.98 [Notify me when price goes down.]

Hailed by Ingmar Bergman as "the most important director of our time," Andrey Tarkovsky here reveals the original inspirations for his extraordinary films.
Price: $22.76 [Notify me when price goes down.]

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Price: $5.69 [Notify me when price goes down.]

As Christianity advances in the South and East, its universal truths face new questions and are expressed in new ways. Majority world theological reflection needs to be brought into conversation with Western theology. Doing so will uncover blind spots and biases and will bring a potentially revitalizing agent into the Western church..
Price: $14.99 [Notify me when price goes down.]

A Thousand Splendid Suns, the spectacular new novel by Khaled Hosseini, follows on the heels of The Kite Runner, Hosseini's best-selling first novel. This book tells the dramatic story of an unlikely friendship between two women, Mariam and Laila, who are married to the same man. The story takes us through each of their lives before the Russians enter Afghanistan, into the horrible years of Taliban rule, and beyond. Watching these women grow in their relationship, we are given a picture of what it has meant to be a woman in Afghanistan during the last four decades. The novel lifts the veil of these women and shows the reader the female face of Afghanistan's population. A portrait of the male side was presented in The Kite Runner. Use Bookclub-in-a-Box to unravel and be sensitive to the exceptionally difficult situation in Afghanistan today, to appreciate the intricate nature of human endurance, faith, hope and resilience, to explore the complex relationships of Afghanistan's sons and daughters to each other and to the world at large, and to find out what Hosseini and others envision for Afghanistan's future. Every Bookclub-in-a-Box discussion guide includes complete coverage of the themes and symbols, writing style and interesting background information on the novel and the author..
Price: $12.70 [Notify me when price goes down.]

What you read plays a pivotal role in shaping the person you will become.

In the pages of Indelible Ink, you can meet the writers and thinkers who most deeply influence twenty-two of today’s top Christian authors. Each of these trusted Christian leaders–whose lives and ministries impact millions around the world–points you to the most valuable books from the past and present, including fiction, biography, theology, devotional works, histories, even commentaries and reference works. These are the books that left the greatest imprint on the lives of the leaders who are making a spiritual imprint on today’s generation.

This unique collection of new essays reveals the inner life of these modern-day leaders and points you to the godly, life-giving wisdom that has shaped their faith. With direction from today’s leaders, you can discover the most important written works of our Christian heritage…and be empowered anew in your own journey of faith..
Price: $43.81 [Notify me when price goes down.]