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The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.

Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:

*An employee speaks to you in an insulting tone that steps crosses the line between sarcasm and insubordination. Now what?
*Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
*Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
*An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
*Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
*A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.

Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.

Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance..
Price: $8.00 [Notify me when price goes down.]

THE BUSINESSWEEK, USA TODAY, AND WALL STREET JOURNAL BUSINESS BESTSELLER!

The bestselling guide to buying stocks, from the founder of Investor's Business Daily­­now completely revised and updated

When it was first published, How to Make Money in Stocks hit the investing world like a jolt, providing readers with the first in-depth explanation of William J. O'Neil's innovative CAN SLIM investing method. Five years later, O'Neil, founder for the industry icon Investor's Business Daily, revised his classic text and provided readers with a newer glimpse on how the average investor can make money in the equities market.

This third edition of How to Make Money in Stocks has been revised and updated with new chapters designed to help investors increase their performance.

Like his international bestselling 24 Essential Lessons for Investment Success, which stayed on international business bestseller lists for close to 6 months in 2000, How to Make Money in Stocks is the best reference for the individual investor in how to stay afloat and ahead in the rocky and volatile equities markets of the 21st century.

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Price: $5.99 [Notify me when price goes down.]

Drawing on case studies, a psychotherapist offers guidelines to help singles and spouses decide whether to leave a relationship or whether enough good remains to make it worth working through conflicts. Reprint.".
Price: $6.27 [Notify me when price goes down.]

Learn some lessons in good living from the Bible's bad news belles. Women everywhere marvel at the "good girls" in Scripture such as Sarah, Mary, and Ruth. But on most days, when they look in the mirror they see the selfishness of Sapphira or the deception of Delilah. They catch a glimpse of Jezebel's take-charge pride or Salome's misguided attempt to please her mother. What's a good girl to do?

In Bad Girls of the Bible, author Liz Curtis Higgs offers a unique and clear-sighted approach to understanding those "other women" in Scripture, combining a contemporary retelling of their stories with a solid, verse-by-verse study of the lessons we can learn from them. Whether they were "bad to the bone," "bad for a season," or just "bad for a moment," these infamous sisters show readers how not to handle life's challenges. With her trademark humor and encouragement, Liz Curtis Higgs helps us avoid their tragic mistakes and joyfully embrace grace.

Here's encouragement, hope for the future, laughter, and stress release, all between the cover of one book..
Price: $5.39 [Notify me when price goes down.]

In this important book, Dr. Laura Schlessinger shows men and women that they can have a Good Life no matter how Bad their Childhood

For each of us, there is a connection between our early family dynamics and experiences and our current attitudes and decisions. Many of the people Dr. Laura has helped did not realize how their histories impacted their adult lives, or how their choices in people, repetitive situations, and decisions -- even their emotional reactions -- were connected to those early negative experiences, playing a major role in their current unhappiness.

For these people and millions like them, too much time is dedicated to repeating the ugly dynamics of childhood in a vain attempt to repair or cope with deep hurt and longings. Too often they use their emotional pain to control others or excuse their own inappropriate and destructive behaviors. Some turn to therapy, only to find themselves trapped in their self-pitying victim mode, robbed of optimism, confidence, and growth.

Dr. Laura will help you realize that no matter what circumstances you came from or currently live in, you are ultimately responsible for how you react to them. The acceptance of this basic truth is the source of your power to secure the Good Life you long for. In her signature straightforward style, with real-life examples, Dr. Laura shows you what you will gain by not being satisfied with an identity as a victim, or even as a survivor -- but striving to be a victor!

In Bad Childhood -- Good Life, Dr. Laura will guide you to accept the truth of the assaults on your psyche and soul, understand your unique coping style and how it impacts your daily thoughts and actions, and help you embrace a life of more peace and happiness.

Bad Childhood -- Good Life comes from a compassionate and personal place. Dr. Laura also reveals some of her own experiences with a difficult childhood and what efforts it took to attain a Good Life. She writes, "My resilience has paid off, and I'm doing the best I can with what I've got." Now you can, too.

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Price: $6.90 [Notify me when price goes down.]

Most people think that poor communication is the reason why so many relationships end, but it’s actually the way we learn to think about our partners and our problems that kills trust, erodes intimacy, and cripples communication. In Why Can’t You Read My Mind?, psychologist Jeffrey Bernstein reveals—for the first time—the nine toxic thought patterns at work in virtually every intimate relationship, and shows you how the distorted, negative, exaggerated thoughts you and your partner may have about each other can destroy the love you share. Based on years of successful couples counseling, Bernstein has developed a simple yet powerful approach for breaking the toxic thinking cycle and helps you establish new and more positive thinking habits for solving your problems and dealing with the stresses of everyday life. Filled with practical advice on topics like fighting fairly and purging emotional ghosts as well as fun, easy-to-follow exercises that will keep your romance alive for years to come, Why Can’t You Read My Mind? is an invaluable tool for those seeking to restore—or create—a happy, loving, and fulfilling relationship.

Don’t let these toxic thought patterns come between you and lasting love:

The All or Nothing Trap * Catastrophic Conclusions * The Should Bomb * Label Slinging * The Blame Game * Emotional Short-Circuit * Overactive Imagination * Head Game Gamble * Disillusionment Doom.
Price: $8.59 [Notify me when price goes down.]

The million-copy New York Times bestseller from the Fox News anchor who’s brought new excitement–and massive amounts of populist common sense and rock-solid honesty–to television news.

Now four seasons strong, Bill O’Reilly’s nightly cable news program, “The O’Reilly Factor,” is one of the hottest shows on the air. In book form, The O’Reilly Factor has sold over a million copies and spent fourteen weeks at the top of the New York Times bestseller list. Obviously, Bill O'Reilly has made his mark. His blunt, ironic, no-holds-barred style has earned him a devoted audience–friends and foes alike–who send him five thousand letters every week. And with the wit and intelligence that have made him one of the most talked-about stars in both television and publishing, O’Reilly continues to identify what’s right, what’s wrong, and what’s absurd in the political, social, economic, and cultural life of America..
Price: $7.36 [Notify me when price goes down.]

This book is about the players, games, and moments that have made the New York Rangers organization what it is today. Frank Boucher and the first Stanley Cup. Mark Messier's Game 6 miracle. Rod Gilbert. Emile Francis. Mike Richter. Brian Leetch. The stories behind all these famous names come alive on the pages of The Good, the Bad, and the Ugly: New York Rangers. More than just a tribute to success, this book offers the warts-and-all tales from the insider's viewpoint that real fans want. As they relive these memories, Rangers fans--young and old, bandwagon jumpers, and New York natives--will be reminded why they're proud to support one of the NHL's great franchises..
Price: $11.78 [Notify me when price goes down.]

Adding honor as a factor in raising kids …and parent-child relationships.

Dr. Scott Turansky and Joanne Miller offer a thorough program for establishing honor as a basis of family life — not just children honoring parents, but parents respecting children and children honoring each other. Even if honor seems a long way off in your household, you will find practical suggestions here to bring that goal a little closer — suggestions for kids of all ages. Honor is the biblical value that will bring about good behavior. It’s more than just changing what kids do; it’s changing the deeper issues of the heart that triggered the behavior..
Price: $7.92 [Notify me when price goes down.]